System Warranty
Does CGC offer a
warranty?
All DONN Brand suspension systems, when used with any CGC
Ceilings™ panels or tiles, carry a lifetime (30-year) warranty that
our products shall be free from manufacturing defects and that the
suspension systems shall be free from the occurrence of 50 percent
red rust as defined by ASTM B117 test procedure.
In addition, our four ClimaPlus™ Ultra ceiling panels, (Mars
ClimaPlus™, Millennia ClimaPlus™, Eclipse ClimaPlus™, and Orion 270
ClimaPlus™) carry a lifetime (30-Year) warranty against sagging,
warping, or shrinking when used with any other DONN suspension
system.
What does a CGC lifetime
warranty mean?
By lifetime, we mean the useful life of the ceiling system, up to a
maximum of 30 years.
What are the CGC system
warranties?
Ceiling System: ClimaPlus™ Ultra Panels & Tile plus DONN/USG
Suspension Systems
Tile Warranty: Lifetime 30 Years
Suspension System Warranty: Lifetime 30 Years
Ceiling System: ClimaPlus™ Panels & Tiles plus DONN/ USG
Suspension Systems
Tile Warranty: 15 Years
Suspension System Warranty: Lifetime 30 Years
Ceiling System: All Other Ceiling Panels & Tiles plus DONN/USG
Suspension Systems
Tile Warranty: 1 Year
Suspension System Warranty: Lifetime 30 Years
What are the CGC
individual product warranties?
Individual Product Warranties
Products: ClimaPlus™ Ultra Panels & Tile
Tile Warranty: 10 Years
Products: ClimaPlus™ Panels & Tile
Tile Warranty: 10 Years
Products: All Other CGC Ceiling Panels & Tile
Tile Warranty: 1 Year
Products: DONN/USG Suspension Systems
Suspension System Warranty: 10 Years
Who should I contact regarding
issues related to specific products and their
warranties?
For product and warranty information, call 1-800-387-2690 or
contact your local sales representative.